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Carvvy Auto Group LLC ("Carvvy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what personal information we collect about you, how and when we collect it, how we use and share it, and the rights and choices you have. It applies to carvvy.com (the "website") and to our communications with you. By using our website or providing your information to us, you consent to the practices described in this Policy.
"Personal Information" means information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, to a particular individual. In the last twelve (12) months, we may have collected the following categories of Personal Information:
| Category | Examples of information collected |
|---|---|
| A. Identifiers | Name, telephone number, postal address, email address, account name, IP address, online/visitor identifiers, and—if you apply for financing—date of birth and Social Security Number or ITIN. |
| B. Financial information | Income, employment information, and financial details you voluntarily provide to request a quote, calculate a payment, or complete a credit application. Payment card details, if any, are processed by our payment providers and not stored by us. |
| C. Commercial information | Vehicles and services you inquire about or purchase, and your browsing and inquiry history with us. |
| D. Internet or network activity | Browser type and version, device information, referring website or search engine, and information about your interaction with our website, forms, and advertisements. |
| E. Geolocation data | Approximate location derived from your device or IP address. |
| F. Professional / employment information | Occupation, employer name, employment status and history, where you provide it on a credit application. |
| G. Inferences | Preferences and interests drawn from the information above, such as the types of vehicles you may be interested in. |
We collect Personal Information that you voluntarily provide—through our website forms, chat widget, phone, text, email, the credit application, or in person at our dealership. When you access our website, we may also automatically collect certain information about your device and how you use the site, for example through cookies and similar technologies (see "Cookies and Tracking Technologies" below).
If you request information or a price quote on a vehicle, you may be asked for your name, phone number, email, and details about the vehicle you are interested in. This information is used to respond to your request. You may voluntarily provide financial information so we can help determine financing options or pre-qualification.
If you use a payment estimate or calculator tool, you are not required to provide Personal Information unless you choose to contact us for more information, in which case we will ask for your name, email, and phone number to respond.
We use IP addresses and server logs to analyze trends, administer the site, understand usage, and gather aggregate demographic and geographic information. IP addresses are only linked to Personal Information when you submit a form requesting more information.
As you navigate our website, we and our service providers may use automatic data collection technologies, including:
Some content and advertisements on our website are served by third parties (such as advertising and analytics providers and social media platforms) that may use their own cookies and similar technologies to collect information about your online activity over time and across websites in order to deliver interest-based advertising. We do not control these third parties' technologies. To learn about your choices, see "Your Choices" below.
We may use the Personal Information we collect for one or more of the following business purposes:
We do not sell your Personal Information, and we do not rent or lease our customer lists to third parties. We may share Personal Information, only as needed and subject to confidentiality obligations, with:
All such third parties are prohibited from using your Personal Information except to provide services to us and are required to keep it confidential.
By providing your mobile phone number to Carvvy Auto Group LLC — through our website, chat widget, forms, or in person — you consent to receive text messages from us related to your inquiry, appointment scheduling, credit application updates, account or service notifications, conversational replies, marketing messages, and customer care.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. All other categories of Personal Information exclude text messaging opt-in data and consent — this information will not be shared with any third parties.
We retain Personal Information for as long as necessary to fulfill the purposes described in this Policy — for example, to provide a service you requested, to service financing, or to comply with applicable legal, tax, or accounting requirements — unless a longer retention period is required or permitted by law.
Our website may contain links to other websites, including our financing application platform. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any website that collects your information.
We take reasonable administrative, technical, and physical precautions to protect your information. Sensitive information submitted through our website is encrypted in transit, and the systems in which we store Personal Information are kept in a secured environment. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Protecting children's privacy is important to us. We do not knowingly collect Personal Information from children under the age of sixteen (16), and we do not sell or share such information. If you are under sixteen, please do not use this website without the permission of a parent or guardian. If you believe we may have collected information from a child under sixteen, please contact us so we can delete it.
Depending on where you live and applicable law, you may have some or all of the following rights regarding your Personal Information:
We honor browser-based opt-out preference signals (such as the Global Privacy Control) where required by applicable law. To exercise any of these rights, contact us using the details in "How to Exercise Your Rights" below. We may need to verify your identity before responding, and we will respond within the time required by applicable law.
Under the Texas Data Privacy and Security Act (TDPSA), Texas residents have the right to confirm whether we process their Personal Information and to access, correct, delete, and obtain a portable copy of it, and to opt out of targeted advertising, the sale of Personal Information, and certain profiling. We do not sell Personal Information. To exercise these rights, contact us using the information below. If we decline your request, you may appeal by replying to our response; if your appeal is denied, you may contact the Texas Attorney General at texasattorneygeneral.gov.
This section applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"). We do not sell Personal Information. California residents have the right to know the categories and specific pieces of Personal Information we have collected, the sources of that information, our purposes for collecting it, and the categories of third parties with whom we share it; to request deletion or correction of their Personal Information; to opt out of the sale or sharing of Personal Information; and to not be discriminated against for exercising these rights. We will not deny you goods or services, charge a different price, or provide a different level of service because you exercised your rights. To submit a request, contact us using the information below. We may not be able to honor a request where an exception under the CCPA applies, such as completing a transaction you requested, detecting security incidents, or complying with a legal obligation.
You may opt out of marketing emails at any time using the "unsubscribe" link in our emails, and you may opt out of text messages by replying STOP. You may also manage cookies through your browser settings, and you can manage ad personalization through Meta's privacy settings and Google Ad Settings. To make any other privacy request, contact us below.
Our website and systems are hosted on servers located in the United States. By using this website, you understand that your information will be processed and maintained in the United States.
We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent revision. Your continued use of our website after an update indicates your acceptance of the updated Policy.
If your information changes, if you no longer wish to hear from us, or if you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us. When you contact us, please provide enough information for us to identify you (such as your full name, email, and phone number) and a description of your request.
Carvvy Auto Group LLC
6000 Dyer St, El Paso, TX 79904
Phone / Text: (915) 206-5171
Email: carvvyautogroup@gmail.com
See also our Terms of Service & Credit Authorization.